LEGAL REFERENCE

v 2020 par aapke haqooq aur zimmedari

Jab aap v 2020 par account kholte ho, aap hamari terms aur conditions se mutafiq ho jaate ho. Yeh document sab kuch saaf karta hai — aapka account...

Account SecurityPayment RulesWithdrawal PolicyDispute Handling
v 2020 v 2020 par aapke haqooq aur zimmedari

Qanuni mazammeen jo aap ko jaanana chahiye

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

MADAD KA RAASTA

Terms ke baare mein sawal? Yahan puchho

Agar aapko hamari terms samjhne mein pareshani ho rahi hai, to hum yahan hain. Email, chat aur phone — teeno tareeqon se aap hamse rabta kar sakte ho. Hamara team 24 ghante kaam karta hai.

Team online

Live Chat Support

Fori jawab ke liye chat kholo. Hamara team abhi online hai aur aapke sawal sunne ke liye tayyar hai.

Email Inquiry

Lambi explanation ke liye email likho. Hum 12 ghanton mein jawaab dete hain. Apne issue ki details likhen aur account proof bhejein.

Account Settings

Aapke account mein settings menu mein terms link hai. Wahan se aap document PDF mein dekh sakte aur download kar sakte ho.

SHUDAT KA AAINA

Kyun hamari terms par bharosa kar sakte ho

Hamara har niyam sirf khelne walon ke faayde ko dekh kar likha gaya. Hum clear hain, chhupe nahin. Aapka paise surakshit hai, aapka jankari mehfooz hai. Jab dispute...

Clear Language

Hamara document Urdu mein likha hai, nah ke legal jargon mein. Har paragraph samajh aane wala hai. Confusion nahi, sirf...

Local Payment Rules

JazzCash, Easypaisa, SadaPay aur Raast ke niyam hamara terms mein likhe hain. Aapko pata chalta hai ke aapka paise kaun...

Withdrawal Transparency

Kab tak paise aayega, kitna commission hai — yeh sab likha hai. Hamara promise hai: 24-72 ghonton mein aapka account...

Account Protection

Aapka password sirf aap jaante ho. Hamara system 2FA use karta hai. Agar koye doosra aapke account se access kare...

Dispute Settlement

Agar masla ho, hum tafseel sunenge aur fair decision lenge. Zyada se zyada 14 din mein hum faisla bata dete...

Terms Update Notice

Agar hamara term badlne ho, hum 30 din pehle batate hain. Aapko email aur app mein notification milega. Aap naye...

HAMARA ASLA

Hamara terms Privacy Policy aur Cookie Policy se alag kaise

Teeno documents alag alag maqsad pure karte hain. Terms mein khel ke niyam likhe hain. Privacy mein aapki jankari kaun dekh sakta ye likha hai. Cookie Policy batata hai ke aapka browser...

01

Terms & Conditions

Ye document sirf khel ke niyam ke baare mein hai. Account kaise kholo, paise kaise nikalo, masla kaise solve ho — sab yahan.

02

Privacy Policy

Hamara privacy document aapki personal jankari ke baare mein batata hai. Aapka naam, phone, payment details — ye sab kaise surakshit hain, ye likha hai.

03

Cookie Policy

Cookie policy mein likha hai ke aapka web browser kya track karta hai. Login history, game history — browser yaad rakhta hai taa ke aap dobara login na karien.

04

Account Verification

Terms mein likha hai ke ID proof zaroori hai. Privacy mein likha hai ke ID ko hum kaise surakshit rakhte hain aur kis number se verify karte hain.

05

Withdrawal Dispute

Agar withdrawal laggi hui ho aur aapko faisla chahiye, terms mein likha hai ke hum 14 din mein jawab denge. Privacy mein likha hai ki hum aapke transaction record ko encrypt karte hain.

06

Marketing Communication

Terms mein likha hai ke hum aapko promo aur updates bhej sakte hain. Privacy mein likha hai ke aap email unsubscribe kar sakte ho aur hum tab rokenge.

07

Legal Jurisdiction

Terms mein likha hai ke Pakistan ke qanoon laagu honge. Privacy aur Cookie Policy mein likha hai ki US servers par bhi aapki jankari rehti hai lekin encrypted form mein.

SHARAIT KE SHUKKH

Aapke account ka structure aur rule ki batayi

Hamari terms document ko samajhne ke liye aapko sab kuch sections samjhna padega. Account opening ke niyam, payment proof ki zaroorat, withdrawal ka time, dispute handling ka raasta...

Account Opening Rules 18 saal se bahar age zaroori hai. Email, phone aur...
Deposit aur Withdrawal JazzCash, Easypaisa, SadaPay aur Raast se deposit karien. Minimum 500...
Account Verification Pehli withdrawal se pehle aapke ID verify hoga. CNIC front...
Bonus aur Promo Jo promo chal raha hai us mein aapko clear sharait...
Account Closure Jab bhi aap close karna chahen, settings mein Close Account...
Dispute Ka Process Agar masla aaye, chat se report karien ya email likhen...

Aapke sawal, hamara jawab

Haan, 12 mahine baad aap naya account banao sakte ho. Lekin purana balance aur history access na ho payega. Delete se pehle remaining balance withdraw kar lena theek rehta hai. Agar dispute chal rahi ho to delete na karien.

JazzCash, Easypaisa, SadaPay aur Raast se withdraw karte waqt sirf 1% hamara commission hota hai. Bank transfer se zaya nahi. Aapka payment provider apna charge de sakta hai lekin wo directly na milakar aapke account se kaat lega. Hum wo nahi lenge.

Jab tak aapka account active hai, paise secure rahe hain. Agar password bhul gaye, chat se password reset karien. Agar account hack hua, fori report karien. Hamara security team use case investigate karega aur paise wapas karega.

Nahi, hamara har promotion ke apne terms aur conditions hote hain. Jab promo end ho, naye terms laagu hote hain. Lekin jo bonus aapne claim kar liya, us par purane terms rahe hain. Hum retroactive change nahi karte.

Hamara jurisdiction Pakistan ka law hai. Dispute ke baare mein pehle hamse contact karien aur proper process follow karien. Agar resolution na ho sakan, tab aap legal action le sakte ho. Hamara disputes clause document mein likha hai.

Bot, script, ya automated tool use karna unfair hai. Multiple accounts se same deposit ka paise transfer karna bhi unfair hai. Agar hamko pata chale, hamari haq hai account close karna aur balance keep karna. Hamara system AI se check karta hai.

Account sirf 21+ saal wale open kar sakte hain. Agar minor ne use kiya, hamara haq hai paise hold karna aur investigation karna. Account ka malik legally zimmedaar hai. Account sharing strictly forbidden hai.